Contact
Talk to Arxela.
Email hello@arxela.co.uk for product support, privacy rights or accessibility help. Do not send passwords, bank details or emergency information by email.
Support hours
Our support hours are 09:00–18:30 Europe/London, Monday–Friday, excluding UK bank holidays.
For an urgent security or service-availability report, use the same address with “Urgent security or availability” in the subject. This route is not a 24/7 service and must not be used for a property emergency or immediate danger.
Company
Sanderson x Holdings Ltd trading as Arxela Property Management. Registered in England and Wales under company number 16576471. Registered office: 2 Worthington View, Hartford, Northwich, England, CW8 2HF. ICO registration ZB617526.
Property emergencies
Arxela is not an emergency service. Tenants should use the emergency guidance and contacts supplied by their landlord, and call the appropriate emergency service where there is immediate danger.